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helpdesk/frontend/src/app/globals.css
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CSS

:root {
--primary: #00285d;
--primary-light: #1a3f7a;
--primary-lighter: #2a5a9a;
--primary-gradient: linear-gradient(135deg, #00285d 0%, #1a4a8a 100%);
--bg: #f0f2f5;
--card-shadow: 0 2px 12px rgba(0, 40, 93, 0.08);
--card-hover-shadow: 0 4px 20px rgba(0, 40, 93, 0.12);
--radius: 12px;
--radius-sm: 8px;
--text-dark: #1a1a2e;
--text-muted: #6c757d;
--sidebar-width: 260px;
--navbar-height: 64px;
}
* {
box-sizing: border-box;
}
body {
background-color: var(--bg);
font-family: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
color: var(--text-dark);
}
/* Bootstrap Primary Override */
:root {
--bs-primary: #00285d;
--bs-primary-rgb: 0, 40, 93;
--bs-link-color: #00285d;
--bs-link-hover-color: #1a3f7a;
}
.btn-primary {
background: var(--primary-gradient) !important;
border: none !important;
border-radius: var(--radius-sm) !important;
font-weight: 500;
padding: 0.5rem 1.25rem;
transition: all 0.2s ease;
box-shadow: 0 2px 8px rgba(0, 40, 93, 0.2);
}
.btn-primary:hover {
transform: translateY(-1px);
box-shadow: 0 4px 16px rgba(0, 40, 93, 0.3);
}
.btn-primary:active {
transform: translateY(0);
}
.btn-outline-primary {
border-color: var(--primary) !important;
color: var(--primary) !important;
border-radius: var(--radius-sm) !important;
}
.btn-outline-primary:hover {
background-color: var(--primary) !important;
color: #fff !important;
}
/* Sidebar (lenguaje inventario: gradiente navy→azul, glass, acento celeste) */
.sidebar {
width: var(--sidebar-width);
min-height: 100vh;
background:
radial-gradient(220px 220px at 110% -40px, rgba(1, 95, 201, 0.35), transparent 70%),
linear-gradient(180deg, #16243d 0%, #0b1c36 60%, #0a2c5e 100%);
color: #fff;
position: fixed;
top: 0;
left: 0;
z-index: 1040;
display: flex;
flex-direction: column;
transition: transform 0.3s ease;
box-shadow: 0.5rem 0 1.25rem rgba(22, 36, 61, 0.13);
}
.sidebar .nav-link {
color: rgba(255, 255, 255, 0.72);
padding: 0.6rem 1rem;
border-radius: 12px;
margin: 0.15rem 0.75rem;
display: flex;
align-items: center;
gap: 0.7rem;
font-size: 0.9rem;
transition: all 0.2s ease;
text-decoration: none;
border: 1px solid transparent;
}
.sidebar .nav-link:hover {
color: #fff;
background-color: rgba(255, 255, 255, 0.08);
transform: translateX(2px);
}
.sidebar .nav-link.active {
color: #fff;
background-color: rgba(255, 255, 255, 0.14);
border-color: rgba(255, 255, 255, 0.16);
box-shadow: inset 3px 0 0 #9ed0ff;
font-weight: 600;
}
.sidebar .nav-link i {
display: inline-flex;
align-items: center;
justify-content: center;
flex: 0 0 32px;
width: 32px;
height: 32px;
font-size: 1.05rem;
border-radius: 9px;
background: rgba(255, 255, 255, 0.1);
border: 1px solid rgba(255, 255, 255, 0.12);
}
.sidebar .nav-link.active i {
color: #9ed0ff;
background: rgba(255, 255, 255, 0.16);
}
.sidebar nav .text-uppercase {
color: rgba(158, 208, 255, 0.75) !important;
font-weight: 700;
}
.sidebar-brand {
padding: 1.25rem 1.25rem 1.1rem;
border-bottom: 1px solid rgba(255, 255, 255, 0.12);
display: flex;
align-items: center;
gap: 0.75rem;
}
.sidebar-brand > i {
display: inline-flex;
align-items: center;
justify-content: center;
flex: 0 0 44px;
width: 44px;
height: 44px;
font-size: 1.45rem !important;
border-radius: 12px;
background: rgba(255, 255, 255, 0.14);
border: 1px solid rgba(255, 255, 255, 0.2);
}
.sidebar-brand h5 {
margin: 0;
font-weight: 700;
font-size: 1.1rem;
letter-spacing: 0.02em;
}
.sidebar-user {
padding: 0.9rem;
margin: auto 0.75rem 0.75rem;
border: 1px solid rgba(255, 255, 255, 0.14);
border-radius: 12px;
background: rgba(255, 255, 255, 0.07);
display: flex;
align-items: center;
gap: 0.75rem;
}
.sidebar-user .avatar {
flex: 0 0 40px;
width: 40px;
height: 40px;
border-radius: 12px;
background: linear-gradient(135deg, #16243d, #015fc9);
border: 1px solid rgba(255, 255, 255, 0.25);
display: flex;
align-items: center;
justify-content: center;
font-weight: 700;
font-size: 0.9rem;
}
.sidebar-user-info {
flex: 1;
min-width: 0;
}
.sidebar-user-info .name {
font-size: 0.85rem;
font-weight: 600;
color: #fff;
}
.sidebar-user-info .role {
font-size: 0.75rem;
color: rgba(255, 255, 255, 0.6);
}
/* Top Navbar */
.top-navbar {
height: var(--navbar-height);
background: #fff;
border-bottom: 1px solid #e9ecef;
display: flex;
align-items: center;
padding: 0 1.5rem;
position: sticky;
top: 0;
z-index: 1030;
}
.top-navbar .search-input {
border-radius: 20px;
border: 1px solid #e9ecef;
padding: 0.5rem 1rem 0.5rem 2.5rem;
font-size: 0.875rem;
width: 300px;
max-width: 100%;
transition: border-color 0.2s;
}
.top-navbar .search-input:focus {
border-color: var(--primary);
box-shadow: 0 0 0 0.15rem rgba(0, 40, 93, 0.15);
outline: none;
}
.notification-btn {
position: relative;
background: none;
border: none;
color: var(--text-muted);
font-size: 1.25rem;
padding: 0.5rem;
border-radius: 50%;
transition: all 0.2s;
}
.notification-btn:hover {
background-color: #f0f2f5;
color: var(--primary);
}
.notification-badge {
position: absolute;
top: 2px;
right: 2px;
min-width: 18px;
height: 18px;
padding: 0 4px;
background: #dc3545;
color: #fff;
font-size: 0.65rem;
border-radius: 9px;
display: flex;
align-items: center;
justify-content: center;
font-weight: 600;
}
.notification-panel {
width: 380px;
max-width: calc(100vw - 2rem);
padding: 0;
overflow: hidden;
border: 1px solid rgba(22, 36, 61, 0.1);
border-radius: 14px;
box-shadow: 0 0.6rem 1.4rem rgba(22, 36, 61, 0.12);
}
.notification-hero {
display: flex;
align-items: center;
justify-content: space-between;
gap: 0.75rem;
padding: 0.8rem 1rem;
color: #fff;
background: linear-gradient(135deg, #16243d 0%, #015fc9 100%);
}
.notification-eyebrow {
display: block;
margin-bottom: 0.15rem;
color: rgba(255, 255, 255, 0.7);
font-size: 0.62rem;
font-weight: 700;
letter-spacing: 0.1em;
text-transform: uppercase;
}
.notification-hero strong {
font-size: 0.95rem;
}
.notification-markall {
flex-shrink: 0;
color: #fff;
border: 1px solid rgba(255, 255, 255, 0.35);
border-radius: 10px;
font-size: 0.75rem;
}
.notification-markall:hover:not(:disabled) {
color: #fff;
background: rgba(255, 255, 255, 0.14);
}
.notification-markall:disabled {
color: rgba(255, 255, 255, 0.55);
border-color: rgba(255, 255, 255, 0.2);
}
.notification-filters {
display: flex;
flex-wrap: wrap;
gap: 0.4rem;
padding: 0.6rem 1rem;
border-bottom: 1px solid #edf1f6;
background: #fbfcfe;
}
.notification-pill {
display: inline-flex;
align-items: center;
gap: 0.3rem;
border: 1px solid #dfe8f2;
border-radius: 999px;
background: #fff;
color: #42506b;
font-size: 0.72rem;
font-weight: 600;
padding: 0.28em 0.7em;
}
.notification-pill.active {
background: #16243d;
border-color: #16243d;
color: #fff;
}
.notification-list {
max-height: 380px;
overflow-y: auto;
}
.notification-item {
display: flex;
gap: 0.5rem;
width: 100%;
text-align: left;
background: none;
border: none;
border-bottom: 1px solid #edf1f6;
border-left: 4px solid transparent;
padding: 0.65rem 1rem;
}
.notification-item:last-child {
border-bottom: none;
}
.notification-item:hover {
background-color: #f0f6ff;
}
.notification-item.unread {
background-color: #e7f2ff;
}
.notification-text {
flex-grow: 1;
min-width: 0;
}
.notification-module {
display: inline-flex;
align-items: center;
gap: 0.3rem;
font-size: 0.65rem;
font-weight: 700;
letter-spacing: 0.04em;
text-transform: uppercase;
border-radius: 6px;
padding: 0.15em 0.5em;
margin-bottom: 0.25rem;
}
.notification-title {
font-size: 0.85rem;
font-weight: 600;
line-height: 1.3;
}
.notification-body {
font-size: 0.8rem;
color: var(--text-muted);
line-height: 1.35;
margin-top: 2px;
display: -webkit-box;
-webkit-line-clamp: 2;
-webkit-box-orient: vertical;
overflow: hidden;
}
.notification-time {
font-size: 0.72rem;
color: var(--text-muted);
margin-top: 2px;
}
/* Main Content */
.main-content {
margin-left: var(--sidebar-width);
min-height: 100vh;
}
.content-wrapper {
padding: 1.5rem;
max-width: 1400px;
}
/* Cards */
.card {
border: none;
border-radius: var(--radius);
box-shadow: var(--card-shadow);
background: #fff;
transition: box-shadow 0.2s ease;
}
.card:hover {
box-shadow: var(--card-hover-shadow);
}
.card-header {
background: transparent;
border-bottom: 1px solid #f0f2f5;
padding: 1rem 1.25rem;
font-weight: 600;
}
/* Stats Card */
.stats-card {
border-radius: var(--radius);
padding: 1.25rem;
background: #fff;
border: none;
box-shadow: var(--card-shadow);
transition: all 0.2s ease;
height: 100%;
}
.stats-card:hover {
transform: translateY(-2px);
box-shadow: var(--card-hover-shadow);
}
.stats-card .stats-icon {
width: 48px;
height: 48px;
border-radius: 12px;
display: flex;
align-items: center;
justify-content: center;
font-size: 1.25rem;
}
.stats-card .stats-value {
font-size: 1.75rem;
font-weight: 700;
color: var(--text-dark);
line-height: 1;
}
.stats-card .stats-label {
font-size: 0.8rem;
color: var(--text-muted);
text-transform: uppercase;
letter-spacing: 0.05em;
margin-top: 0.25rem;
}
/* Status Badges */
.badge-status {
padding: 0.35rem 0.75rem;
border-radius: 20px;
font-size: 0.75rem;
font-weight: 600;
letter-spacing: 0.02em;
}
.badge-open {
background-color: #d1e7dd;
color: #0f5132;
}
.badge-pending {
background-color: #fff3cd;
color: #664d03;
}
.badge-resolved {
background-color: #cfe2ff;
color: #084298;
}
.badge-closed {
background-color: #e2e3e5;
color: #41464b;
}
.badge-in-progress {
background-color: #cff4fc;
color: #055160;
}
/* Priority Badges */
.badge-priority {
padding: 0.35rem 0.75rem;
border-radius: 20px;
font-size: 0.75rem;
font-weight: 600;
letter-spacing: 0.02em;
}
.badge-low {
background-color: #e2e3e5;
color: #41464b;
}
.badge-medium {
background-color: #cfe2ff;
color: #084298;
}
.badge-high {
background-color: #ffecb5;
color: #664d03;
}
.badge-urgent {
background-color: #f8d7da;
color: #842029;
}
/* Tables */
.table-modern {
background: #fff;
border-radius: var(--radius);
overflow: hidden;
box-shadow: var(--card-shadow);
}
.table-modern thead {
background: #f8f9fa;
}
.table-modern thead th {
font-size: 0.75rem;
text-transform: uppercase;
letter-spacing: 0.05em;
color: var(--text-muted);
font-weight: 600;
padding: 0.875rem 1rem;
border-bottom: 2px solid #e9ecef;
}
.table-modern tbody tr {
transition: background-color 0.15s;
cursor: pointer;
}
.table-modern tbody tr:hover {
background-color: #f8f9fa;
}
.table-modern tbody td {
padding: 0.875rem 1rem;
vertical-align: middle;
font-size: 0.875rem;
border-bottom: 1px solid #f0f2f5;
}
.table-modern tbody tr:last-child td {
border-bottom: none;
}
/* Login/Register Page */
.auth-page {
min-height: 100vh;
}
.auth-panel-left {
background: var(--primary-gradient);
display: flex;
flex-direction: column;
justify-content: center;
align-items: center;
padding: 3rem;
color: #fff;
text-align: center;
}
.auth-panel-left h2 {
font-weight: 700;
font-size: 2rem;
margin-top: 1.5rem;
margin-bottom: 0.5rem;
}
.auth-panel-left p {
font-size: 1rem;
opacity: 0.85;
max-width: 320px;
}
.auth-panel-right {
display: flex;
align-items: center;
justify-content: center;
padding: 2rem;
}
.auth-form {
width: 100%;
max-width: 400px;
}
.auth-form h3 {
font-weight: 700;
color: var(--text-dark);
margin-bottom: 0.25rem;
}
.auth-form .subtitle {
color: var(--text-muted);
margin-bottom: 2rem;
}
.auth-form .form-label {
font-size: 0.85rem;
font-weight: 500;
color: var(--text-dark);
}
.auth-form .form-control {
border-radius: var(--radius-sm);
border: 1px solid #dee2e6;
padding: 0.625rem 0.875rem;
font-size: 0.9rem;
}
.auth-form .form-control:focus {
border-color: var(--primary);
box-shadow: 0 0 0 0.15rem rgba(0, 40, 93, 0.15);
}
/* Page Header */
.page-header {
display: flex;
align-items: center;
justify-content: space-between;
margin-bottom: 1.5rem;
}
.page-header h1 {
font-size: 1.5rem;
font-weight: 700;
color: var(--text-dark);
margin: 0;
}
/* Filter Bar */
.filter-bar {
background: #fff;
border-radius: var(--radius);
padding: 1rem 1.25rem;
box-shadow: var(--card-shadow);
display: flex;
gap: 0.75rem;
align-items: center;
flex-wrap: wrap;
}
.filter-bar .form-select,
.filter-bar .form-control {
border-radius: var(--radius-sm);
border: 1px solid #dee2e6;
font-size: 0.85rem;
padding: 0.5rem 0.75rem;
}
/* Botones de la barra de filtros al mismo alto que selects e inputs */
.filter-bar .btn {
padding: 0.5rem 0.75rem;
font-size: 0.85rem;
line-height: 1.5;
}
/* Ticket Detail */
.ticket-header {
background: #fff;
border-radius: var(--radius);
padding: 1.25rem 1.5rem;
box-shadow: var(--card-shadow);
margin-bottom: 1.25rem;
display: flex;
align-items: center;
justify-content: space-between;
flex-wrap: wrap;
gap: 1rem;
}
.ticket-number {
font-size: 0.8rem;
color: var(--text-muted);
font-weight: 600;
text-transform: uppercase;
letter-spacing: 0.05em;
}
.ticket-subject {
font-size: 1.25rem;
font-weight: 700;
color: var(--text-dark);
margin: 0;
}
.ticket-info-card {
background: #fff;
border-radius: var(--radius);
box-shadow: var(--card-shadow);
padding: 1.25rem;
margin-bottom: 1rem;
}
.ticket-info-card h6 {
font-weight: 600;
font-size: 0.8rem;
text-transform: uppercase;
letter-spacing: 0.05em;
color: var(--text-muted);
margin-bottom: 1rem;
padding-bottom: 0.5rem;
border-bottom: 1px solid #f0f2f5;
}
.ticket-info-row {
display: flex;
justify-content: space-between;
padding: 0.5rem 0;
font-size: 0.875rem;
}
.ticket-info-row .label {
color: var(--text-muted);
}
.ticket-info-row .value {
font-weight: 500;
color: var(--text-dark);
}
/* Comments Timeline */
.comment {
margin-bottom: 1rem;
}
.comment-agent {
display: flex;
justify-content: flex-end;
}
.comment-agent .comment-bubble {
background: var(--primary);
color: #fff;
border-radius: var(--radius) var(--radius) 4px var(--radius);
padding: 0.875rem 1rem;
max-width: 70%;
}
.comment-customer {
display: flex;
justify-content: flex-start;
}
.comment-customer .comment-bubble {
background: #f0f2f5;
color: var(--text-dark);
border-radius: var(--radius) var(--radius) var(--radius) 4px;
padding: 0.875rem 1rem;
max-width: 70%;
}
.comment-internal .comment-bubble {
background: #fff3cd !important;
color: var(--text-dark) !important;
border-left: 4px solid #ffc107;
}
.chat-thread .comment-bubble .comment-text a {
color: inherit;
text-decoration: underline;
}
/* Equipo (derecha, azul) hereda blanco; solicitante (izquierda, gris)
usa texto oscuro; el toggle de correo hereda el color de la burbuja */
.comment-agent .comment-bubble .email-toggle {
color: rgba(255, 255, 255, 0.85);
font-size: 0.75rem;
text-decoration: none;
}
.comment-agent .comment-bubble .email-toggle:hover {
color: #fff;
text-decoration: underline;
}
.comment-customer .comment-bubble .email-toggle {
color: var(--primary);
font-size: 0.75rem;
text-decoration: none;
}
.comment-customer .comment-bubble .email-toggle:hover {
text-decoration: underline;
}
.comment-internal .comment-bubble .email-toggle {
color: var(--text-dark);
}
.chat-legend {
font-size: 0.7rem;
font-weight: 600;
text-transform: uppercase;
letter-spacing: 0.04em;
}
.chat-legend::before {
content: "";
display: inline-block;
width: 10px;
height: 10px;
border-radius: 50%;
margin-right: 4px;
vertical-align: baseline;
}
.chat-legend-left::before {
background: #dee2e6;
border: 1px solid #adb5bd;
}
.chat-legend-right::before {
background: var(--primary);
}
/* Dashboard: tarjetas clicables que filtran tickets */
.stats-card-anchor {
display: block;
height: 100%;
color: inherit;
}
.stats-card-anchor:hover {
color: inherit;
}
.stats-card-link {
cursor: pointer;
}
.stats-card-link:hover {
border: 1px solid rgba(0, 40, 93, 0.25);
}
.comment-author {
font-size: 0.75rem;
font-weight: 600;
margin-bottom: 0.25rem;
opacity: 0.8;
}
.comment-time {
font-size: 0.7rem;
opacity: 0.6;
margin-top: 0.25rem;
}
.comment-text {
font-size: 0.875rem;
line-height: 1.5;
}
/* Comment Form */
.comment-form {
background: #fff;
border-radius: var(--radius);
box-shadow: var(--card-shadow);
padding: 1.25rem;
}
/* Pagination */
.pagination-wrapper {
display: flex;
align-items: center;
justify-content: space-between;
padding: 1rem 0;
}
.pagination-info {
font-size: 0.85rem;
color: var(--text-muted);
}
/* Responsive */
@media (max-width: 991.98px) {
.sidebar {
transform: translateX(-100%);
}
.sidebar.show {
transform: translateX(0);
}
.main-content {
margin-left: 0;
}
.content-wrapper {
padding: 1rem;
}
.top-navbar .search-input {
width: 200px;
}
.auth-panel-left {
display: none;
}
.auth-panel-right {
min-height: 100vh;
}
}
@media (max-width: 767.98px) {
.page-header {
flex-direction: column;
align-items: flex-start;
gap: 0.75rem;
}
.ticket-header {
flex-direction: column;
align-items: flex-start;
}
.comment-bubble {
max-width: 90% !important;
}
.filter-bar {
flex-direction: column;
}
.filter-bar .form-select,
.filter-bar .form-control {
width: 100%;
}
}
/* Scrollbar */
::-webkit-scrollbar {
width: 6px;
}
::-webkit-scrollbar-track {
background: #f0f2f5;
}
::-webkit-scrollbar-thumb {
background: #c4c8cc;
border-radius: 3px;
}
::-webkit-scrollbar-thumb:hover {
background: #a0a4a8;
}
/* Loading Spinner */
.loading-spinner {
display: flex;
justify-content: center;
align-items: center;
min-height: 200px;
}
/* KB Search */
.kb-search-input {
border-radius: var(--radius);
border: 2px solid #e9ecef;
padding: 0.875rem 1.25rem;
font-size: 1rem;
width: 100%;
transition: border-color 0.2s;
}
.kb-search-input:focus {
border-color: var(--primary);
box-shadow: 0 0 0 0.15rem rgba(0, 40, 93, 0.1);
outline: none;
}
/* Empty State */
.empty-state {
text-align: center;
padding: 3rem 1rem;
color: var(--text-muted);
}
.empty-state i {
font-size: 3rem;
margin-bottom: 1rem;
opacity: 0.3;
}
.empty-state h5 {
font-weight: 600;
color: var(--text-dark);
}
/* Sidebar overlay for mobile */
.sidebar-overlay {
display: none;
position: fixed;
top: 0;
left: 0;
right: 0;
bottom: 0;
background: rgba(0, 0, 0, 0.5);
z-index: 1035;
}
@media (max-width: 991.98px) {
.sidebar-overlay.show {
display: block;
}
}
/* Transition utilities */
.fade-in {
animation: fadeIn 0.3s ease;
}
@keyframes fadeIn {
from { opacity: 0; transform: translateY(8px); }
to { opacity: 1; transform: translateY(0); }
}
/* User avatar circle */
.avatar-circle {
width: 36px;
height: 36px;
border-radius: 50%;
background: var(--primary-gradient);
color: #fff;
display: flex;
align-items: center;
justify-content: center;
font-weight: 600;
font-size: 0.8rem;
}