namespace HelpDesk.Models.DTOs;

public class SLADto
{
    public Guid Id { get; set; }
    public string Name { get; set; } = string.Empty;
    public string? Description { get; set; }
    public int ResponseTimeHours { get; set; }
    public int ResolutionTimeHours { get; set; }
    public bool IsActive { get; set; }
    public DateTime CreatedAt { get; set; }
}

public class CreateSLARequest
{
    public string Name { get; set; } = string.Empty;
    public string? Description { get; set; }
    public int ResponseTimeHours { get; set; }
    public int ResolutionTimeHours { get; set; }
}

public class UpdateSLARequest
{
    public string? Name { get; set; }
    public string? Description { get; set; }
    public int? ResponseTimeHours { get; set; }
    public int? ResolutionTimeHours { get; set; }
    public bool? IsActive { get; set; }
}