feat: correo grupal por departamento para avisos de ticket nuevo (IT al grupo)

frontend/src/app/(app)/settings/departments/page.tsx

@@ -20,6 +20,7 @@ export default function DepartmentsPage() {
   const [editing, setEditing] = useState<Group | null>(null);
   const [name, setName] = useState("");
   const [description, setDescription] = useState("");
+  const [notificationEmail, setNotificationEmail] = useState("");
   const [isActive, setIsActive] = useState(true);
   const [saving, setSaving] = useState(false);
   const [modalError, setModalError] = useState("");
@@ -55,6 +56,7 @@ export default function DepartmentsPage() {
     setEditing(null);
     setName("");
     setDescription("");
+    setNotificationEmail("");
     setIsActive(true);
     setModalError("");
     setShowModal(true);
@@ -64,6 +66,7 @@ export default function DepartmentsPage() {
     setEditing(g);
     setName(g.name);
     setDescription(g.description || "");
+    setNotificationEmail(g.notificationEmail || "");
     setIsActive(g.isActive);
     setModalError("");
     setShowModal(true);
@@ -74,17 +77,27 @@ export default function DepartmentsPage() {
       setModalError("El nombre es requerido");
       return;
     }
+    if (notificationEmail.trim() && !notificationEmail.includes("@")) {
+      setModalError("Correo de aviso inválido");
+      return;
+    }
     setSaving(true);
     setModalError("");
     try {
+      const notifyValue = notificationEmail.trim() || null;
       if (editing) {
         await updateGroup(editing.id, {
           name: name.trim(),
           description: description.trim() || undefined,
           isActive,
+          notificationEmail: notifyValue,
         });
       } else {
-        await createGroup({ name: name.trim(), description: description.trim() || undefined });
+        await createGroup({
+          name: name.trim(),
+          description: description.trim() || undefined,
+          notificationEmail: notifyValue,
+        });
       }
       setShowModal(false);
       fetchGroups();
@@ -145,6 +158,7 @@ export default function DepartmentsPage() {
                 <tr>
                   <th>Nombre</th>
                   <th>Descripción</th>
+                  <th>Correo de aviso</th>
                   <th>Estado</th>
                   <th className="text-end">Acciones</th>
                 </tr>
@@ -152,13 +166,13 @@ export default function DepartmentsPage() {
               <tbody>
                 {loading ? (
                   <tr>
-                    <td colSpan={4} className="text-center py-4">
+                    <td colSpan={5} className="text-center py-4">
                       <div className="spinner-border spinner-border-sm text-primary" role="status"></div>
                     </td>
                   </tr>
                 ) : groups.length === 0 ? (
                   <tr>
-                    <td colSpan={4} className="empty-state">
+                    <td colSpan={5} className="empty-state">
                       <i className="bi bi-diagram-3 d-block"></i>
                       <h5>Sin departamentos</h5>
                       <p className="text-muted mb-0">Crea el primero para organizar los tickets</p>
@@ -169,6 +183,16 @@ export default function DepartmentsPage() {
                     <tr key={g.id}>
                       <td className="fw-semibold">{g.name}</td>
                       <td className="text-muted">{g.description || "—"}</td>
+                      <td className="text-muted" style={{ fontSize: "0.85rem" }}>
+                        {g.notificationEmail ? (
+                          <span title="Los avisos van a esta casilla y no a las personas">
+                            <i className="bi bi-envelope-at me-1"></i>
+                            {g.notificationEmail}
+                          </span>
+                        ) : (
+                          "Personas del depto."
+                        )}
+                      </td>
                       <td>
                         {g.isActive ? (
                           <span className="badge bg-success">Activo</span>
@@ -233,6 +257,19 @@ export default function DepartmentsPage() {
             onChange={(e) => setDescription(e.target.value)}
           />
         </div>
+        <div className="mb-3">
+          <label className="form-label">Correo de aviso (grupo)</label>
+          <input
+            type="email"
+            className="form-control"
+            value={notificationEmail}
+            onChange={(e) => setNotificationEmail(e.target.value)}
+            placeholder="ej: departamentodeinformatica@norteamericano.cl"
+          />
+          <div className="form-text">
+            Si se define, los tickets nuevos avisan a esta casilla y no a las personas del departamento.
+          </div>
+        </div>
         {editing && (
           <div className="form-check form-switch">
             <input

frontend/src/lib/api.ts

@@ -244,6 +244,7 @@ export interface Group {
   name: string;
   description?: string;
   isActive: boolean;
+  notificationEmail?: string | null;
 }
 
 export interface KBArticle {
@@ -288,7 +289,11 @@ export interface DashboardStats {
 }
 
 // ==================== Departamentos ====================
-export async function createGroup(data: { name: string; description?: string }) {
+export async function createGroup(data: {
+  name: string;
+  description?: string;
+  notificationEmail?: string | null;
+}) {
   return fetchApi<Group>("/api/helpdesk/groups", {
     method: "POST",
     body: JSON.stringify(data),
@@ -297,7 +302,12 @@ export async function createGroup(data: { name: string; description?: string })
 
 export async function updateGroup(
   id: number,
-  data: { name?: string; description?: string; isActive?: boolean }
+  data: {
+    name?: string;
+    description?: string;
+    isActive?: boolean;
+    notificationEmail?: string | null;
+  }
 ) {
   return fetchApi<void>(`/api/helpdesk/groups/${id}`, {
     method: "PUT",