feat: nuevo ticket siempre con prioridad media, sin consejos

frontend/src/app/(app)/tickets/new/page.tsx

@@ -12,7 +12,6 @@ export default function NewTicketPage() {
 
   const [title, setTitle] = useState("");
   const [description, setDescription] = useState("");
-  const [priority, setPriority] = useState("Medium");
   const [groups, setGroups] = useState<Group[]>([]);
   const [groupId, setGroupId] = useState("");
 
@@ -29,7 +28,8 @@ export default function NewTicketPage() {
     }
     setLoading(true);
     try {
-      const result = await createTicket({ title, description, priority, groupId: Number(groupId) });
+      // La prioridad siempre es Media al crear: la ajusta el equipo después.
+      const result = await createTicket({ title, description, priority: "Medium", groupId: Number(groupId) });
       router.push(`/tickets/${result.id}`);
     } catch (err: unknown) {
       setError(err instanceof Error ? err.message : "Error al crear el ticket");
@@ -50,7 +50,7 @@ export default function NewTicketPage() {
       </div>
 
       <div className="row">
-        <div className="col-lg-8">
+        <div className="col-12">
           <div className="card">
             <div className="card-body p-4">
               {error && (
@@ -86,37 +86,21 @@ export default function NewTicketPage() {
                   ></textarea>
                 </div>
 
-                <div className="row">
+                <div className="mb-4">
-                  <div className="col-md-6 mb-4">
+                  <label className="form-label fw-semibold">Departamento</label>
-                    <label className="form-label fw-semibold">Departamento</label>
+                  <select
-                    <select
+                    className="form-select"
-                      className="form-select"
+                    value={groupId}
-                      value={groupId}
+                    onChange={(e) => setGroupId(e.target.value)}
-                      onChange={(e) => setGroupId(e.target.value)}
+                    required
-                      required
+                  >
-                    >
+                    <option value="">Seleccionar departamento...</option>
-                      <option value="">Seleccionar departamento...</option>
+                    {groups.map((g) => (
-                      {groups.map((g) => (
+                      <option key={g.id} value={g.id}>
-                        <option key={g.id} value={g.id}>
+                        {g.name}
-                          {g.name}
+                      </option>
-                        </option>
+                    ))}
-                      ))}
+                  </select>
-                    </select>
-                  </div>
-
-                  <div className="col-md-6 mb-4">
-                    <label className="form-label fw-semibold">Prioridad</label>
-                    <select
-                      className="form-select"
-                      value={priority}
-                      onChange={(e) => setPriority(e.target.value)}
-                    >
-                      <option value="Low">Baja</option>
-                      <option value="Medium">Media</option>
-                      <option value="High">Alta</option>
-                      <option value="Critical">Crítica</option>
-                    </select>
-                  </div>
                 </div>
 
                 <div className="d-flex gap-2">
@@ -145,24 +129,6 @@ export default function NewTicketPage() {
             </div>
           </div>
         </div>
-
-        {/* Tips */}
-        <div className="col-lg-4">
-          <div className="card">
-            <div className="card-body">
-              <h6 className="d-flex align-items-center gap-2 mb-3">
-                <i className="bi bi-lightbulb" style={{ color: "#ffc107" }}></i>
-                Consejos
-              </h6>
-              <ul className="mb-0" style={{ fontSize: "0.85rem", lineHeight: 1.7 }}>
-                <li>Sé específico en el asunto del ticket</li>
-                <li>Incluye pasos para reproducir el problema</li>
-                <li>Adjunta capturas de pantalla si es posible</li>
-                <li>Asigna la prioridad adecuada según el impacto</li>
-              </ul>
-            </div>
-          </div>
-        </div>
       </div>
     </div>
   );