feat: dashboard solo para el equipo, usuarios van a tickets; altos uniformes
This commit is contained in:
1 parent
dedab95cc5
commit
c702a19c1e
3 files changed
+42
-131
No files matched your search
+25
-128
@@ -2,15 +2,32 @@
|
||||
|
||||
import { useEffect, useState } from "react";
|
||||
import StatsCard from "@/components/StatsCard";
|
||||
import BadgeStatus from "@/components/BadgeStatus";
|
||||
import BadgePriority from "@/components/BadgePriority";
|
||||
import { getTicketStats, getTickets, type DashboardStats, type Ticket } from "@/lib/api";
|
||||
import { getTicketStats, type DashboardStats } from "@/lib/api";
|
||||
import { useAuth } from "@/lib/auth";
|
||||
import { formatDate } from "@/lib/format";
|
||||
import Link from "next/link";
|
||||
import { useRouter } from "next/navigation";
|
||||
|
||||
const emptyStats: DashboardStats = {
|
||||
export default function DashboardPage() {
|
||||
const { user, isLoading: authLoading } = useAuth();
|
||||
const router = useRouter();
|
||||
const [stats, setStats] = useState<DashboardStats | null>(null);
|
||||
const [loading, setLoading] = useState(true);
|
||||
|
||||
// Dashboard solo para el equipo. Los usuarios normales solo ven
|
||||
// Tickets y Base de Conocimientos: se les redirige a sus tickets.
|
||||
const isTeam =
|
||||
user?.role === "admin" || user?.role === "agent" || user?.role === "supervisor";
|
||||
|
||||
useEffect(() => {
|
||||
if (authLoading) return;
|
||||
if (!isTeam) {
|
||||
router.replace("/tickets");
|
||||
return;
|
||||
}
|
||||
getTicketStats()
|
||||
.then(setStats)
|
||||
.catch(() => {
|
||||
setStats({
|
||||
totalTickets: 0,
|
||||
openTickets: 0,
|
||||
inProgressTickets: 0,
|
||||
@@ -19,43 +36,12 @@ const emptyStats: DashboardStats = {
|
||||
unassignedTickets: 0,
|
||||
criticalTickets: 0,
|
||||
dailyCounts: [],
|
||||
};
|
||||
|
||||
export default function DashboardPage() {
|
||||
const { user, isLoading: authLoading } = useAuth();
|
||||
const router = useRouter();
|
||||
const [stats, setStats] = useState<DashboardStats | null>(null);
|
||||
const [loading, setLoading] = useState(true);
|
||||
const [myTickets, setMyTickets] = useState<Ticket[]>([]);
|
||||
const [myTotal, setMyTotal] = useState(0);
|
||||
|
||||
// Equipo (ve todo o su área) vs usuario normal (solo sus tickets).
|
||||
// El backend ya filtra stats y tickets por solicitante cuando no es equipo.
|
||||
const isTeam =
|
||||
user?.role === "admin" || user?.role === "agent" || user?.role === "supervisor";
|
||||
|
||||
useEffect(() => {
|
||||
if (authLoading) return;
|
||||
getTicketStats()
|
||||
.then(setStats)
|
||||
.catch(() => {
|
||||
setStats(emptyStats);
|
||||
});
|
||||
})
|
||||
.finally(() => setLoading(false));
|
||||
if (!isTeam) {
|
||||
getTickets({ page: 1, pageSize: 10 })
|
||||
.then((data) => {
|
||||
setMyTickets(data.items || []);
|
||||
setMyTotal(data.total || 0);
|
||||
})
|
||||
.catch(() => {
|
||||
setMyTickets([]);
|
||||
setMyTotal(0);
|
||||
});
|
||||
}
|
||||
}, [authLoading, isTeam]);
|
||||
}, [authLoading, isTeam, router]);
|
||||
|
||||
if (authLoading || loading) {
|
||||
if (authLoading || loading || !isTeam) {
|
||||
return (
|
||||
<div className="loading-spinner">
|
||||
<div className="spinner-border text-primary" role="status"></div>
|
||||
@@ -63,95 +49,6 @@ export default function DashboardPage() {
|
||||
);
|
||||
}
|
||||
|
||||
// Usuario normal: sin mensaje de permisos, solo sus tickets.
|
||||
if (!isTeam) {
|
||||
return (
|
||||
<div>
|
||||
<div className="page-header">
|
||||
<h1>Mis Tickets</h1>
|
||||
<Link href="/tickets/new" className="btn btn-primary">
|
||||
<i className="bi bi-plus-lg me-2"></i>
|
||||
Nuevo Ticket
|
||||
</Link>
|
||||
</div>
|
||||
|
||||
<div className="row g-3 mb-4">
|
||||
<div className="col-6 col-lg">
|
||||
<StatsCard icon="bi-ticket-detailed" value={stats?.totalTickets || 0} label="Mis Tickets" color="#00285d" href="/tickets" />
|
||||
</div>
|
||||
<div className="col-6 col-lg">
|
||||
<StatsCard icon="bi-folder2-open" value={stats?.openTickets || 0} label="Abiertos" color="#198754" href="/tickets?status=Open" />
|
||||
</div>
|
||||
<div className="col-6 col-lg">
|
||||
<StatsCard icon="bi-clock-history" value={stats?.inProgressTickets || 0} label="En Progreso" color="#ffc107" href="/tickets?status=InProgress" />
|
||||
</div>
|
||||
<div className="col-6 col-lg">
|
||||
<StatsCard icon="bi-check-circle" value={stats?.resolvedTickets || 0} label="Resueltos" color="#0d6efd" href="/tickets?status=Resolved" />
|
||||
</div>
|
||||
<div className="col-6 col-lg">
|
||||
<StatsCard icon="bi-exclamation-triangle" value={stats?.criticalTickets || 0} label="Críticos" color="#dc3545" href="/tickets?priority=Critical" />
|
||||
</div>
|
||||
</div>
|
||||
|
||||
<div className="card">
|
||||
<div className="card-header d-flex align-items-center justify-content-between">
|
||||
<span>
|
||||
<i className="bi bi-ticket-detailed me-2" style={{ color: "var(--primary)" }}></i>
|
||||
Últimos tickets ({myTotal})
|
||||
</span>
|
||||
<Link href="/tickets" className="btn btn-sm btn-outline-primary">
|
||||
Ver todos
|
||||
</Link>
|
||||
</div>
|
||||
<div className="table-responsive">
|
||||
<table className="table table-modern mb-0">
|
||||
<thead>
|
||||
<tr>
|
||||
<th>#</th>
|
||||
<th>Asunto</th>
|
||||
<th>Estado</th>
|
||||
<th>Prioridad</th>
|
||||
<th>Actualizado</th>
|
||||
</tr>
|
||||
</thead>
|
||||
<tbody>
|
||||
{myTickets.length === 0 ? (
|
||||
<tr>
|
||||
<td colSpan={5} className="empty-state">
|
||||
<i className="bi bi-inbox d-block"></i>
|
||||
<h5>Sin tickets</h5>
|
||||
<p className="text-muted mb-0">Aún no has creado ningún ticket</p>
|
||||
</td>
|
||||
</tr>
|
||||
) : (
|
||||
myTickets.map((ticket) => (
|
||||
<tr
|
||||
key={ticket.id}
|
||||
onClick={() => router.push(`/tickets/${ticket.id}`)}
|
||||
style={{ cursor: "pointer" }}
|
||||
>
|
||||
<td className="fw-semibold" style={{ color: "var(--primary)" }}>
|
||||
{ticket.ticketNumber || `#${ticket.id}`}
|
||||
</td>
|
||||
<td>
|
||||
<div className="fw-medium">{ticket.title}</div>
|
||||
</td>
|
||||
<td><BadgeStatus status={ticket.status} /></td>
|
||||
<td><BadgePriority priority={ticket.priority} /></td>
|
||||
<td className="text-muted" style={{ fontSize: "0.85rem" }}>
|
||||
{formatDate(ticket.updatedAt)}
|
||||
</td>
|
||||
</tr>
|
||||
))
|
||||
)}
|
||||
</tbody>
|
||||
</table>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
);
|
||||
}
|
||||
|
||||
const maxDaily = Math.max(...(stats?.dailyCounts?.map((d) => d.count) || [1]));
|
||||
|
||||
return (
|
||||
|
||||
@@ -451,6 +451,7 @@ body {
|
||||
border: none;
|
||||
box-shadow: var(--card-shadow);
|
||||
transition: all 0.2s ease;
|
||||
height: 100%;
|
||||
}
|
||||
|
||||
.stats-card:hover {
|
||||
@@ -693,6 +694,13 @@ body {
|
||||
padding: 0.5rem 0.75rem;
|
||||
}
|
||||
|
||||
/* Botones de la barra de filtros al mismo alto que selects e inputs */
|
||||
.filter-bar .btn {
|
||||
padding: 0.5rem 0.75rem;
|
||||
font-size: 0.85rem;
|
||||
line-height: 1.5;
|
||||
}
|
||||
|
||||
/* Ticket Detail */
|
||||
.ticket-header {
|
||||
background: #fff;
|
||||
@@ -855,6 +863,7 @@ body {
|
||||
/* Dashboard: tarjetas clicables que filtran tickets */
|
||||
.stats-card-anchor {
|
||||
display: block;
|
||||
height: 100%;
|
||||
color: inherit;
|
||||
}
|
||||
|
||||
|
||||
@@ -8,10 +8,15 @@ export default function Sidebar() {
|
||||
const pathname = usePathname();
|
||||
const { user, logout } = useAuth();
|
||||
|
||||
const isTeam =
|
||||
user?.role === "admin" || user?.role === "agent" || user?.role === "supervisor";
|
||||
|
||||
const navItems = [
|
||||
// Dashboard para todos: el equipo ve el global (o su área) y los
|
||||
// usuarios normales ven solo sus tickets (sin mensaje de permisos).
|
||||
{ href: "/", icon: "bi-speedometer2", label: "Dashboard" },
|
||||
// Dashboard solo para el equipo. Los usuarios normales solo ven
|
||||
// Tickets y Base de Conocimientos.
|
||||
...(isTeam
|
||||
? [{ href: "/", icon: "bi-speedometer2", label: "Dashboard" }]
|
||||
: []),
|
||||
{ href: "/tickets", icon: "bi-ticket-detailed", label: "Tickets" },
|
||||
{ href: "/knowledge-base", icon: "bi-journal-bookmark", label: "Knowledge Base" },
|
||||
];
|
||||
|
||||
Reference in new issue
Block a user