feat: páginas de configuración (departamentos, equipo, SLA)

frontend/src/lib/api.ts

@@ -250,3 +250,87 @@ export interface DashboardStats {
   criticalTickets: number;
   dailyCounts: { date: string; count: number }[];
 }
+
+// ==================== Departamentos ====================
+export async function createGroup(data: { name: string; description?: string }) {
+  return fetchApi<Group>("/api/helpdesk/groups", {
+    method: "POST",
+    body: JSON.stringify(data),
+  });
+}
+
+export async function updateGroup(
+  id: number,
+  data: { name?: string; description?: string; isActive?: boolean }
+) {
+  return fetchApi<void>(`/api/helpdesk/groups/${id}`, {
+    method: "PUT",
+    body: JSON.stringify(data),
+  });
+}
+
+export async function deleteGroup(id: number) {
+  return fetchApi<void>(`/api/helpdesk/groups/${id}`, { method: "DELETE" });
+}
+
+// ==================== Equipo ====================
+export interface TeamMember extends HelpDeskUser {
+  role: string;
+  departmentId?: number;
+  departmentName?: string;
+  isActive?: boolean;
+}
+
+export async function getTeam() {
+  return fetchApi<TeamMember[]>("/api/helpdesk/users");
+}
+
+export async function addMember(data: {
+  idUsuario: string;
+  role?: string;
+  departmentId?: number;
+}) {
+  return fetchApi<TeamMember>("/api/helpdesk/users", {
+    method: "POST",
+    body: JSON.stringify(data),
+  });
+}
+
+export async function updateMember(
+  idUsuario: string,
+  data: { role?: string; departmentId?: number; isActive?: boolean }
+) {
+  return fetchApi<TeamMember>(`/api/helpdesk/users/${encodeURIComponent(idUsuario)}`, {
+    method: "PUT",
+    body: JSON.stringify(data),
+  });
+}
+
+// ==================== SLA ====================
+export async function createSla(data: {
+  name: string;
+  description?: string;
+  responseTimeHours?: number;
+  resolutionTimeHours?: number;
+}) {
+  return fetchApi<SLAPolicy>("/api/helpdesk/sla", {
+    method: "POST",
+    body: JSON.stringify(data),
+  });
+}
+
+export async function updateSla(
+  id: number,
+  data: {
+    name?: string;
+    description?: string;
+    responseTimeHours?: number;
+    resolutionTimeHours?: number;
+    isActive?: boolean;
+  }
+) {
+  return fetchApi<void>(`/api/helpdesk/sla/${id}`, {
+    method: "PUT",
+    body: JSON.stringify(data),
+  });
+}