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Initial commit: HelpDesk ICHN - .NET 10 backend + Next.js 16 frontend

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Nurfog committed 2026-09-10 10:20:51 -03:00
commit 359f0caf85
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backend/HelpDesk.Models/DTOs/TicketDtos.cs
+86
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using HelpDesk.Models.Enums;
namespace HelpDesk.Models.DTOs;
public class CreateTicketRequest
{
public string Title { get; set; } = string.Empty;
public string Description { get; set; } = string.Empty;
public TicketPriority Priority { get; set; } = TicketPriority.Medium;
public Guid? GroupId { get; set; }
public Guid? SlaPolicyId { get; set; }
}
public class UpdateTicketRequest
{
public string? Title { get; set; }
public string? Description { get; set; }
public TicketPriority? Priority { get; set; }
}
public class TicketDto
{
public Guid Id { get; set; }
public string Title { get; set; } = string.Empty;
public string Description { get; set; } = string.Empty;
public TicketStatus Status { get; set; }
public TicketPriority Priority { get; set; }
public string TicketNumber { get; set; } = string.Empty;
public Guid RequesterId { get; set; }
public string RequesterName { get; set; } = string.Empty;
public Guid? AssigneeId { get; set; }
public string? AssigneeName { get; set; }
public Guid? GroupId { get; set; }
public string? GroupName { get; set; }
public Guid? SlaPolicyId { get; set; }
public string? SlaPolicyName { get; set; }
public DateTime CreatedAt { get; set; }
public DateTime? UpdatedAt { get; set; }
public DateTime? ResolvedAt { get; set; }
public int CommentCount { get; set; }
}
public class TicketListResponse
{
public List<TicketDto> Items { get; set; } = new();
public int TotalCount { get; set; }
public int Page { get; set; }
public int PageSize { get; set; }
}
public class TicketStatsDto
{
public int TotalTickets { get; set; }
public int OpenTickets { get; set; }
public int InProgressTickets { get; set; }
public int PendingTickets { get; set; }
public int ResolvedTickets { get; set; }
public int ClosedTickets { get; set; }
}
public class AddCommentRequest
{
public string Content { get; set; } = string.Empty;
public bool IsInternal { get; set; }
}
public class CommentDto
{
public Guid Id { get; set; }
public Guid TicketId { get; set; }
public Guid UserId { get; set; }
public string UserName { get; set; } = string.Empty;
public string Content { get; set; } = string.Empty;
public bool IsInternal { get; set; }
public DateTime CreatedAt { get; set; }
}
public class UpdateStatusRequest
{
public TicketStatus Status { get; set; }
}
public class AssignTicketRequest
{
public Guid? AssigneeId { get; set; }
}