feat(tickets): filtro Todos/Activos/Archivados + botón archivar

frontend/src/lib/api.ts

@@ -46,6 +46,7 @@ export async function getTickets(params?: {
   assigneeId?: number;
   requesterId?: number;
   groupId?: number;
+  archived?: boolean;
   search?: string;
   page?: number;
   pageSize?: number;
@@ -109,6 +110,13 @@ export async function updateTicketStatus(id: number, status: string) {
   });
 }
 
+export async function setTicketArchived(id: number, archived: boolean) {
+  return fetchApi<void>(`/api/helpdesk/ticket/${id}/archive`, {
+    method: "PUT",
+    body: JSON.stringify({ archived }),
+  });
+}
+
 export async function assignTicket(id: number, assigneeId: number, groupId?: number) {
   return fetchApi<void>(`/api/helpdesk/ticket/${id}/assign`, {
     method: "PUT",
@@ -226,6 +234,8 @@ export interface Ticket {
   firstResponseAt?: string;
   resolvedAt?: string;
   closedAt?: string;
+  archived: boolean;
+  archivedAt?: string | null;
 }
 
 export interface TicketListResult {